Designing
and maintaining an uncluttered environment encourages patient
mobility and a sense of “safe shelter.” The design
of a Planetree facility provides patients and families with spaces
for both solitude and social activities, and includes libraries,
kitchens, lounges, activity rooms, chapels, and gardens. Comfortable
space and accommodations are provided for families to stay overnight.
Healing gardens, fountains, fish tanks and waterfalls are provided
to connect patients, families and staff with the relaxing, invigorating,
healing, and meditative aspects of nature.
It
is just as essential to create healing environments for the staff
as it is for patients. Physicians, nurses and ancillary staff
are very much affected by their working environment. It is very
hard to help patients heal and recover in inhospitable, cold and
impersonal spaces. Lounges and sacred space for staff are an important
component in the creation of a healing environment.

The
Importance of Both the Nutritional & Nurturing Aspects of
Food
Nutrition is recognized as an integral part of health and healing
essential not only for good health, but as a source of pleasure,
comfort and familiarity. With all the scientific data demonstrating
the role of nutrition in health and disease, health care facilities
have a responsibility to be role models for delicious, healthy
eating. This can be accomplished by making low-fat entree selections
available in the cafeteria, as well as healthy choices in vending
machines. Kitchens on the floor encourage families to prepare
favorite foods or meals for their loved ones. They also serve
as gathering places, much as they do in our homes, for patients
and families, and thus help create spontaneous support groups.
Cooking
demonstrations and classes are provided by nutritionists and volunteers.
Nutrition education focuses on not only the patient’s current
illness but on healthy living for the whole family. Volunteer
bakers bake breads, muffins and cookies to provide “aromatherapy”,
and to create a nurturing environment.

Planetree’s patient-centered
model of care and consumer-sensitive healing approach is an idea
whose time has truly come. In this era of health care consumerism,
there is a rapidly expanding mass of educated and empowered consumers
demanding more involvement in their health care. Planetree’s
model delivers!
The
Model’s emphasis on patient and family education is carried
out through such strategies as customized information packets,
collaborative care conferences and patient pathways. The open
chart policy enables patients to read and write in their medical
records. In the self-medication program patients who are able
can keep their medications at the bedside and assume responsibility
for their administration.
Planetree
recognizes that the experience of illness has the potential to
transform the patient. It can be a time of great personal growth
for the patient as life goals and values are reevaluated, priorities
are clarified, and inner resources are discovered. A variety of
educational materials are made available to the patient, the family
and the community through consumer-friendly health resource centers
and satellite centers. The Planetree Classification System aids
those in search of information as they review broad collections
of medical texts and journals. Video and audio tapes, computer
services and much more, support patient’s increasing hunger
for information about their health and medical care.

Social support has been
shown to be vital to good health. An increasing number of medical
and social researchers are finding that anything that promotes
a sense of love and intimacy, connection and community is healing.
Planetree supports and encourages involvement of family and significant
others whenever possible. The Care Partner Program provides education
and training to assist family participation in the care of patients
while hospitalized and at home after discharge. As part of the
health care team, significant others can make a valuable contribution
to the quality of the patient’s hospital experience. Volunteer
care partners are available for those patients who are alone.
One such program, the volunteer hand holding program, trains volunteers
to accompany patients having minor surgery into the operating
room to provide emotional support. Another element of the Planetree
Model which assists families in being involved is unrestricted
visiting hours, even in the ICU.

Planetree recognizes
the vital role of spirituality in healing the whole person. Supporting
patients, families and staff in connecting with their own inner
resources creates a more healing environment. Chapels, gardens
and meditation rooms provide opportunities for reflection and
prayer, and Chaplains are seen as vital members of the health
care team.

Touch is an essential
way of communicating caring and is unfortunately often omitted
from the clinical setting. Therapeutic full body or chair massage
is available for patients, families and staff. Internship programs
for massage therapists and training for volunteers to give hand
and foot rubs are also available and help keep costs minimal.
Families, as part of the Care Partner Program, can also be taught
to give massages to loved ones while in the hospital and at home.
Nurses, doctors and other staff find chair massage focusing on
the neck, shoulders and back, a useful way to relieve stress and
re-energize.

Music, storytellers,
clowns, and funny movies create an atmosphere of serenity and
playfulness in the Planetree Model. Artwork in patient rooms,
treatment areas and on art carts add to the ambiance. Volunteers
work with patients who would like to create their own art, while
involvement from artists, musicians, poets and story tellers from
the local community help to expand the boundaries of the health
care facility.

Complementary and alternative
medical (CAM) therapy use and expenditures have increased substantially
in the last decade. All data confirm this trend among consumers
will continue to grow in the coming years. Some individuals choose
these therapies because of dissatisfaction with conventional therapies,
while others do so because they have found these health care alternatives
to be more congruent with their own beliefs, values and philosophical
orientations toward health and life. In either case, it is important
to realize a growing number of patients are desiring treatment
options which are more natural, less toxic, less invasive and
holistic, to complement more conventional medical approaches.
Aromatherapy’s
calming effect on agitated patients is now being used during MRI’s
and with geropsychiatric patients. Pet therapy has also been successfully
implemented in Planetree hospitals. A number of studies have shown
that pets can have beneficial effects on health, including a lowered
blood pressure, mood elevation and enhanced social interaction.
To
meet the growing consumer demand for CAM therapies, Planetree
affiliates have instituted heart disease reversal programs, mind/body
medicine interventions such as meditation and healing guided imagery,
therapeutic massage, therapeutic touch, Reiki, acupuncture, Tai
Chi and yoga.

Expanding
the boundaries of health care. Working with schools, senior centers,
churches and other community partners, organizations are redefining
health care to include the health and wellness of the larger community.
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