Stephanie Hillman grew up on a farm in North Dakota and learned early on how people working together can positively impact their communities. Her career has focused on listening to and amplifying the needs of key constituents, like patients, families, employees, donors, referrers, and consumers. Through quantitative data and qualitative narratives, she advises leaders to understand opportunities for improvement and to study exemplars to ascertain and replicate best practices. She has marketing expertise in branding, strategic planning, metrics, and communications.
Stephanie has conducted, interpreted, and applied findings from sizable quantitative and qualitative data sets to drive process and quality improvements. She has over 25 years of marketing and user experience research. She has applied anthropological methods in clinical settings to identify flow and process opportunities, developed market sizing models, completed thorough competitive analyses, and segmented populations to deliver marketing tactics more accurately. Stephanie combines the science of quality improvement, the art of storytelling, and the application of data to help organizations scale for growth and long-term success.
Stephanie, Seattle Üniversitesi'nden kar amacı gütmeyen liderlik alanında yüksek lisans derecesi aldı, bir dizi yönetim kurulu üyeliğinde bulundu ve İzlanda/Kuzey Amerika değişim programı olan Snorri programı için ev ziyareti koordinatörü olarak gönüllü çalışıyor. Stephanie ve hemşire olan kocası Paul, iki çocuklarıyla birlikte güzel Kuzeybatı Pasifik'i keşfediyor ve lezzetli yemekler ve canlı sohbetlerle aile ve arkadaşlarını beslemekten keyif alıyor. Diğer kültürleri deneyimlemek, bilinmeyen korkusunu azaltmak ve diğer insanların nasıl yaşadığını ve geliştiğini derinden takdir etmek için aile maceralarına çıkıyorlar.
As a member of the Planetree Global Certification Network, Stephanie brings her expertise in quality, communication, and person-centered transformation to support organizations in creating safer, more compassionate, and more human healthcare experiences.
