Elisa Reis is a healthcare consultant and member of the Global Consulting Network (GCN) dedicated to advancing person-centered care, quality improvement, and patient safety across healthcare organizations. With 38 years of experience as a nurse, including nearly three decades at Hospital Israelita Albert Einstein, Elisa brings a deep understanding of healthcare transformation grounded in compassion, partnership, respect, and the power of meaningful human connection.
Throughout her career, Elisa has supported healthcare organizations in navigating the increasing complexity of healthcare while maintaining focus on what matters most—the experiences of patients, families, and care teams. Her expertise spans quality improvement, patient safety, healthcare informatics, accreditation, professional development, and the implementation of person-centered practices that strengthen organizational culture and improve care outcomes.
As part of her work with Planetree Brazil, Elisa has partnered with healthcare leaders and multidisciplinary teams to support organizations pursuing Person-Centered Care Certification. She has contributed to organizational assessments, focus groups, lived experience validation activities, and consulting engagements that help healthcare institutions align operational excellence with empathy, dignity, and partnership.
Elisa believes that person-centered care is essential to creating healthcare systems that are both high-performing and deeply human. In a rapidly changing healthcare environment, she champions approaches that ensure patients, families, and healthcare professionals are recognized as partners in care and active contributors to meaningful improvement.
Her consulting approach is rooted in collaboration, continuous learning, and practical strategies that translate person-centered values into everyday experiences. Through her work with healthcare organizations, Elisa helps teams strengthen quality, safety, culture, and connection—creating environments where every person feels heard, valued, and supported.
As a member of the Planetree Global Certification Network, Elisa is committed to helping organizations bring the principles of person-centered care to life and create lasting transformation that benefits patients, families, caregivers, and communities.
