Stephanie Hillman grew up on a farm in North Dakota and learned early on how people working together can positively impact their communities. Her career has focused on listening to and amplifying the needs of key constituents, like patients, families, employees, donors, referrers, and consumers. Through quantitative data and qualitative narratives, she advises leaders to understand opportunities for improvement and to study exemplars to ascertain and replicate best practices. She has marketing expertise in branding, strategic planning, metrics, and communications.
Stephanie has conducted, interpreted, and applied findings from sizable quantitative and qualitative data sets to drive process and quality improvements. She has over 25 years of marketing and user experience research. She has applied anthropological methods in clinical settings to identify flow and process opportunities, developed market sizing models, completed thorough competitive analyses, and segmented populations to deliver marketing tactics more accurately. Stephanie combines the science of quality improvement, the art of storytelling, and the application of data to help organizations scale for growth and long-term success.
Stephanie behaalde een mastergraad in leiderschap zonder winstoogmerk aan de universiteit van Seattle, heeft een aantal bestuursfuncties bekleed en is vrijwilliger als coördinator van huisbezoeken voor het Snorri-programma, een uitwisseling tussen IJsland en Noord-Amerika. Stephanie en haar man Paul, een verpleegkundige, verkennen de prachtige Pacific Northwest met hun twee kinderen en genieten van het voeden van familie en vrienden met heerlijk eten en levendige gesprekken. Ze gaan op gezinsavontuur om andere culturen te ervaren, de angst voor het onbekende te verminderen en diep te waarderen hoe andere mensen leven en gedijen.
As a member of the Planetree Global Certification Network, Stephanie brings her expertise in quality, communication, and person-centered transformation to support organizations in creating safer, more compassionate, and more human healthcare experiences.
