Excellence in Person-Centered Care


Person-centered excellence is achieved at all levels. We offer a suite of certifications designed to advance person-centered care across individuals, teams, and organizations

The Pathway to Person-Centered Excellence


Self Assessment

A comprehensive review of your organization's current state of person-centered care process and practice. This assessment reviews a broad set of care experience indicators, from patient and family engagement practices at the point of care to leadership structures that support co-design.


Process Enhancement

Planetree will review your application and provide specific and comprehensive suggestions for enhancing person-centeredcare within your organization. Take action to improve and excel.


Lived Experience Validation

You are ready for onsite validation. Planetree will observe, engage, meet, interview, and measure to get a full understanding of your organizational culture and the care experience from different perspectives.


Final Evaluation & Celebration

Based upon an objective review of your organization, an international panel of healthcare executives, nurses, leaders, patient advocates, and policy makers make a final determination on certification. Your organization will then be recognized and celebrated for excellence in person-centered care.

Organizational Certification

Person-Centered Care Certification for Organizations

Organizations that have achieved Planetree Certification for Excellence in Person-Centered Care outperform peers in patient experience measures, exceed benchmarks in quality and safety metrics, and have lower readmission rates. Certification represents the highest mark of achievement for creating an organizational culture that engages patients, families, staff, and community to improve overall health and wellbeing. Be recognized as a leader in person-centered excellence.


Professional Certificate Program

The Person-Centered Care (PCC) Professional Certificate Program provides learners with the necessary knowledge and experience to confidently lead person-centered care implementation efforts. Participants will learn from global subject matter experts, explore the 11 foundational PCC concepts, and put their skills into practice through the completion of a PCC Improvement Capstone Project. Successful participates will earn a Certificate of Completion, along with up to 12-credts toward their Fellow in Person-Centered Care (FPCC) Professional Credential.


The future of person-centered care begins with you!

The PCC Professional Certificate Program is an intensive certificate program for individuals interested in improving healthcare through person-centered care. Participants will gain the knowledge and experience needed to lead person-centered care implementation efforts competently and confidently, completing the program with up to 12 credits toward the prestigious Fellow in Person-Centered Care (FPCC) Credential

FPCC Credential

Person-Centered Care Fellowship

The Fellow in Person-Centered Care (FPCC) is the only professional credential available highlighting your professional track record of person-centered care in action. This structured program recognizes individuals who are bringing person-centered care principles to life around the world, while building creditability, skills, and knowledge.

View List of Fellows
Recognition for your personal excellence

Become a Fellow in Person-Centered Care (FPCC)

We believe that one person can make a profound difference in how healthcare is delivered. The Fellow in Person-Centered Care Program returns us to those roots by creating a structured program for recognizing individuals who are bringing person-centered care principles to life around the world.

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