Healthcare is person-centered care

Person-Centered Care (PCC) is care focused on the needs of individuals, guided by peoples’ preferences and values, and includes supporting structures, policies, and practices that create a culture of quality, compassion, and partnership across the continuum of care.

Explore Our Model:

Our Proven Methodology for Transforming Organizational Culture


Embark on a comprehensive discovery to uncover your unique needs, challenges, and strengths.


Co-design and implement the structures that position your person-centered efforts for success and sustainability.


Bring your PCC goals to life through the implementation of global best practices and solutions identified during the Discover phase.


Cultivate your transformation through intentional and sustained accountability, innovation, and ongoing assessment.


Recognize and celebrate your progress while setting targets for continued, sustainable advancement.

Building a foundation for Person-Centered Care

The challenges you face are the solutions we provide. Planetree offers an array of consulting services to support organizations at every stage of their unique person-centered care journey.


Planetree partners with organizations to build the foundations of person-centered care. Our leading consultative approach is rooted in leadership commitment and stakeholder codesign, identified as key divers for transformational success.

  • Executive Leadership Workshops
  • Person-Centered Care Steering Committee Development
  • Patient Family Partnership Council Development


Every organization is as unique as the people inside it. Understanding an organization's unique strengths and opportunities is essential to driving meaningful, intentional change.  Planetree gets to the heart of organizational culture to provide personalized recommendations to guide the journey to person-centered excellence.

  • Organizational Gap Analysis
  • Practice Audits
  • Progress Assessment
  • Certification Lived Experience Validation Assessment

Building organizational culture through training

People are your most valuable asset. For person-centered culture to be established and maintained, every employee must be included in the transformation. Planetree offers integrated training programs designed to build and sustain your person-centered culture.

Planetree Academy

Planetree delivers a comprehensive online learning system designed to centralize your person-centered education. Programs are available for organizations at every stage of their person-centered care journey.

Employee Skill Building

From communication to rounding and patient engagement, Planetree offers a suite of self-paced and instructor-led skill training proven to improve communication, engagement, and employee satisfaction.

Language of Caring

Compassion and empathy are essential ingredients to person-centered culture. This powerful collection of training, tools, and services will strengthen compassionate communication across all interactions with patients, families, and coworkers.


Planetree offers a variety of certifications to validate and celebrate excellence in person-centered care.

Organizational Certification

Our Certification for Excellence in Person-Centered Care is the first and only mark of achievement for creating an organizational culture that engages patients, families, staff, and the community to improve overall health and well-being.

Individual Certificate Programs

The PCC Professional Certificate Program is an intensive 12-month program for individuals interested in improving healthcare through person-centered care.


The Fellow in Person-Centered Care Program recognizes individuals who are bringing person-centered care principles to life around the world.

When we launched our Plantree journey, we never dreamed that just 8 years later we would be the number one hospital in our health system. Number one in patient experience, number one, employee engagement, number one in physician engagement, and financially healthy in a rough time for healthcare. All those came true because of our partnership with Planetree.
- Jason Wells
Adventist Health
If other healthcare institutions are looking for a model of care to help them strengthen their clinical outcomes, their team member satisfaction, improve their community followership, and improve philanthropy, I would say this is absolutely the model. Our outcomes have been beyond what we could've ever imagined.
- Susan Stone
Senior Vice President of Health System Operations and System Chief Nursing Executive, Sharp HealthCare
Let’s chat about creating healthcare transformation today.
Get in Touch