Certifications
Person-centered excellence is achieved at all levels. We offer a suite of certifications designed to advance person-centered care across individuals, teams, and organizations
The Pathway to Person-Centered Excellence
Self Assessment
This comprehensive review of your organization's current state of person-centered care (PCC) processes and practices reviews a broad set of care experience indicators from patient and family engagement practices at the point of care to leadership structures that support co-design. This is a recommended first step for any organization pursuing Person-Centered Care Certification. Findings should be used to guide and direct your PCC actions and improvements.
Application
Submission
Planetree will review your application to gain a baseline understanding of your organization and the population served. This information is used to create a Lived Experience Validation (LEV) schedule tailored for your organization.
Lived Experience Validation
Once you are ready for validation, Planetree's team of Certification Specialists will come onsite to observe, engage, and interview stakeholders and review any additional documentation necessary to gain a comprehensive understanding of your organizational culture and the care experience from different perspectives.
Final Evaluation & Celebration
Following an objective review of your organization's application and the findings of our Certification Specialists, the Planetree Certification Committee (an international panel of healthcare executives, nurses, leaders, patient advocates, and policy makers) will make a final determination of your organization's level of Person-Centered Care Certification. Your organization will then be recognized and celebrated for achieving excellence in person-centered care.
Person-Centered Care Certification for Organizations
Organizations that have achieved Planetree Certification for Excellence in Person-Centered Care outperform peers in patient experience measures, exceed benchmarks in quality and safety metrics, and have lower readmission rates. Certification represents the highest mark of achievement for creating an organizational culture that engages patients, families, staff, and community to improve overall health and wellbeing. Be recognized as a leader in person-centered excellence.
Online PCC Professional Certificate Program
The Person-Centered Care (PCC) Professional Certificate Program provides learners with the necessary knowledge and experience to confidently lead person-centered care implementation efforts. Participants will learn from our global network of Planetree Faculty, explore 11 foundational PCC concepts, and engage with an inspiring cohort of fellow healthcare leaders from around the world.
New this year: Upon completion of the program and exam, participants will earn a Certificate in Person-Centered Care (CPCC) professional credential, along with 10 credits toward their Fellow in Person-Centered Care (FPCC) credential.
In-Person CPCC Intensive Program
The Certificate in Person-Centered Care (CPCC) Intensive Program is a three-day, immersive learning experience designed for healthcare professionals committed to advancing person-centered care. Building on three years of experience delivering our hybrid Professional Certificate program, this intensive offers an accelerated pathway to professional development in PCC and toward Planetree’s Fellow in Person-Centered Care (FPCC) credential.
Grounded in evidence and guided by Planetree’s Person-Centered Care Framework, participants strengthen their ability to lead meaningful, sustainable change across healthcare settings while connecting with a global network of healthcare leaders.
Upon completion, participants will earn their CPCC professional credential, recognizing their expertise and commitment to advancing person-centered care.
Person-Centered Care Fellowship
The Fellow in Person-Centered Care (FPCC) is the only professional credential available highlighting your professional track record of person-centered care in action. This structured program recognizes individuals who are bringing person-centered care principles to life around the world, while building creditability, skills, and knowledge.
