Our Fellows

Planetree Fellows

We believe that one person can make a profound difference in how healthcare is delivered. The Fellow in Person-Centered Care Program returns us to those roots by creating a structured program for recognizing individuals who are bringing person-centered care principles to life around the world.

Salam A.M. Nassar

Other

HMC Center for Patient Experience & Staff Engagement (CPESE)

Anas ALMasri

Quality Management/Improvement Reviewer

HMC Al Wakra Hospital (AWK)

Enas Abdelkawy

Currently: Senior Consultant for Ascend for Healthcare Solutions, Former Planetree Supervisor

Portal Access Account

Ahmed Abdelkawy

Quality Specialist

King Faisal Medical Complex

Martín Abelleira Linardi

Jefe Seccional Cirugía Hepatobiliopancreática, Hospital Central de las Fuerzas Armadas

Portal Access Account

Takwa Abousalem

Senior Quality Improvement Reviewer

Hamad Medical Corporation - Enaya Specialized Care Center

Qatar

Mahmoud Abuaker

HMC (Hamad Medical Corporation)

Abdulrahman Abulaban

Customer Experience Coordinator

HMC (Hamad Medical Corporation)

Jill Adolphe

Chair, Planetree Global PFPC, and Founder, Care 2 Collaborate, Canada

Canada

Adil Bashir Ahmed

Former Executive Director at CPESE

HMC (Hamad Medical Corporation)

Sara Ghuloom Al Blooshi

Admin Senior Supervisor

HMC Center for Patient Experience & Staff Engagement (CPESE)

Meshal Saleh Al Juaid

Patient Experience Director

King Faisal Hospital

Saudi Arabia

Dr. Muna A. Rahman S. Al Maslamani

Medical Director

Hamad Medical Corporation - Communicable Disease Center

Qatar

Abdullah Al Mohammed

Customer Experience Manager

HMC Center for Patient Experience & Staff Engagement (CPESE)

Nasser Saeed Al Naimi

Chief Patient Experience, Director HHQI

HMC Center for Patient Experience & Staff Engagement (CPESE)

Nadya Al Rauili

Executive Director of Nursing/Midwifery (CF)

Hamad Medical Corporation-Private Nursing Services, Corporate Nursing Department

Qatar

Ayman Al-Nafea

MBA, BCPA, CPXP, CLSSBB, CPM, Acting Operational Excellence Director

Makkah Healthcare Cluster

Saudi Arabia

Muna Al-Rashid

AED Quality

HMC Communicable Disease Center (CDC)

Dr. Majeda Afeef Al-Ruzzieh

Chief Nursing Officer

King Hussein Cancer Center (KHCC)

Jordan

Mariam Albaloushi

Senior consultant Maternal Fetal Medicine

HMC (Hamad Medical Corporation)

Ahmed Alghamdi

King Faisal, Planetree Supervisor

Ministry of Health Saudi Arabia

Fahad Alhemoudi

General Director, Medical Protocol/ Director, Patient Relations

Ministry of National Guard Health Affairs (MNGHA)

Zeyad Alhiasat

HMC (Hamad Medical Corporation)

Amina Ali

Patient Service Director

Children Cancer Hospital Egypt

Dr. Khalid Mohammed AI-Jalham

Director of Ambulatory Care Center

Hamad Medical Corporation - Ambulatory Care Center

Qatar

Alia G. Alkhub

Patient Experience Director

Fakeeh Care

Saudi Arabia

Naseem Almulla

Customer Experience Head

Council of Health Insurance

Saudi Arabia

Salwa Alrawaili

Assistant Exective Director of Nursing

HMC Al Wakra Hospital (AWK)

Dr. Mohammed Ahmed Alsaeed

Director of Quality Improvement & Patient Safety

International Medical Center (IMC)

Saudi Arabia

Abeer Alsubait

Chief Experience Officer

Ministry of National Guard Health Affairs (MNGHA)

Salman Wasl Althobaiti

Head of Nursing Education & Training and Manager of Patient Family Education

King Faisal Medical Complex

Mubarak Rashed Alyami

Hospital Director

King Faisal Medical Complex

Awad Amayreh

Improvement Manager

Hamad Medical Corporation-Communicable Disease Center

Qatar

Karen Andazola

Associate Director

Planetree International Staff

Leah Aquino Guarin

HMC Center for Patient Experience & Staff Engagement (CPESE)

Sarai Ardila

Gerente de Experiencia de la Persona

Pacífica Salud

Panamá

Bever Lloyd Asensi

Planetree Coordinator/Physiotherapist

Al Moosa Specialist Hospital

Saudi Arabia

Muna Atrash

A/ Head of Quality Improvement

HMC Al Wakra Hospital (AWK)

Hala Awadh Almuways

Patient Experience Director & Person Centered Care Director

Prince Mohammed bin Abdulaziz Hospital (PMAH)

Kimberly Barrieault

Language of Caring

Andrea Matheus Basgal

Planetree Coordinator

Association for Assistance to Disable Children (AACD)

Brazil

Diane Betkoski

Former Director of Planetree Svs

Former Contacts

Claudia Blanco Gonzáles

Coordinadora de Atención al Usuario - Clínica Chicamocha

Portal Access Account

Autumn Bollinger

Language of Caring

Orla Brandos

VP Patient Care Services/CNO

Newport Hospital

John-Conrad Buen

Program Manager

NYC Health + Hospitals/Queens

USA

Luiz Guilherme Calderon

College President - Terzius College

Portal Access Account

María Inés Caminos

Jefa de Calidad y Experiencia del Paciente

Sanatorio Finochietto

Argentina

Abigail Campos

Director

NYC Health + Hospitals/Elmhurst

USA

Dina M. Carter

Chief Experience Officer

NYC Health + Hospital | Lincoln

USA

Diana Cristina Castellanos Uribe

Fundación Santa Fe de Bogotá

Ana María Castillo Gutiérrez

Líder de la Agencia de Calidad

Agencia de Calidad, Seguridad y Cuidado Centrado en las Personas

Giovanna Chacón

Subdirectora Médico Administrativa

Fundacion Valle De Lili

Rana Chedid

BSN, MSN, Associate Executive Manager and Person Centered Care Coordinator

Bellevue Medical Center

Lebanon

Lauren Clifford

Program Manager, Care Experience

NYC H+H Central Office

Priscila da Silva Correa

Hospital Architect and Specialist in Eng. clinic – Hospital Israelita Albert Einstein

Brazil

María Carolina Cabrera Correal

Physician and surgeon, Specialist in Comprehensive Management of Health Services. Specialist in Epidemiology

Colombia

Mariana Costa

Specialist in Medical Clinic and Pain Management Post-Operative Recovery and Ambulatory Surgery Coordinator

Sanatorio Finochietto

Romeo Costillas

Former Project Coordinator

HMC (Hamad Medical Corporation)

Anissa Crooms

Care Experience Program Manager

NYC Health + Hospitals/Lincoln

USA

Fabian Andres Torres Cuellar

Intensive Medicine Department Staff Physician

Las Condes Clinic

Chile

Martha Lucia Cárdenas R

Gerente de Bienestar Médico

Agencia de Calidad, Seguridad y Cuidado Centrado en las Personas

Seanna-Kaye Denham

Patient Experience Officer (PXO)

NYC H+H Kings County

Gayle DiLorenzo

CPXP, Care Experience Officer

Gotham Health

USA

Maria do Carmo da Silva Freitas, MSc, MBA

Assistant Director

CIIR - Centro Integrado de InclPlanetree USAo e Reabilitacao

Brazil

Leisson Domingues Pinheiro

Manager of Quality, Safety and PCC Practices

CIIR - Centro Integrado de Inclusão e Reabilitação

Soledad Andrea Ulloa Duarte

Directora de Calidad

Centro Odontológico Padre Mariano

Chile

Janet Dugan

Principal

Naramore, Bain, Brady, and Johanson (NBBJ)

Janet Durand Baquero

Medical Case Manager, Senior consultant Planetree ALC

Planetree América Latina Central

Mohamed Elgohary

Training & Staff Development Manager

Almoosa Specialist Hospital

Saudi Arabia

Mahmoud Elrefaey

Health Informatics Student

United Arab Emirates

Abir Elsayed

HMC Al Wakra Hospital (AWK)

Neveen Fathy Ahmed

Quality Improvement Officer

Armed Forces Hospital Wadi Al Dawasir

Lucélia Ferreira Lima Bastos

Assistant Manager - Hospital Municipal Dr. Moysés Deutsch

Hospital M'boi Mirim

Barbara A. Foote

Program Manager, Care Experience

NYC Health + Hospitals/Jacobi

USA

Susan Frampton

President Emeritus

Planetree International Staff

Joana Freitas, MBA

Senior Manager, Global Experience Office

Fresenius Medical Care

Brazil

Nereo Ambion Garcia, Jr.

Head of Risk and Patient Safety

Hamad Medical Corporation Women's Wellness & Research Center

Qatar

Renee Garcia-Prajer RDH, MS

Director, Education & Community

Planetree International

USA

Ann S. Garton

Director, Institute for Person-Centered Care, Associate Nursing Professor

St. Ambrose University

USA

Valerie Gascon

Quality Advisor

Hôpitaux Shriners pour enfants ? Canada

Ana Gilles

Responsable de Experiencia del Paciente

Hospital Británico

Uruguay

Rejane Xavier Soares Gomes

Executive Director

Centro Integrado de Inclusão e Reabilitação (CIIR)

Brazil

Cesar González Meneses

Corporate Coordinator of Standardization and Teaching

Star Medica

Minerva Guzman

Patient Experience Officer

NYC Health + Hospitals/ Woodhull

USA

Dalia Hafez

Customer Experience Manager

HMC Center for Patient Experience & Staff Engagement (CPESE)

Carrie Hart

Manager, Volunteer Services

Bayhealth Medical Center

Jacqueline Hinckley

Ph.D., CCC-SLP, Professor and Director

Nova Southeastern University

USA

Tania Hobson

former Executive Director Allied Health

Former Contacts

Haitham Mohamed Ibrahim

Branding and Communication Manager

Saudi German Hospital - Al Madinah Al Monawra

Saudi Arabia

Bashir Ighile

CMO

Armed Forces Hospital Wadi Al Dawasir

Yasen Ilayel

Asst. Director Corporate Customer Service

HMC Center for Patient Experience & Staff Engagement (CPESE)

Maysaa Jaafar

MPH, CPHQ, Assistant Executive Manager

Bellevue Medical Center

Lebanon

Karin Jay

MA, Senior Vice President, Global Services

Planetree International

USA

KIRAN KEERTHI KANTH

HMC (Hamad Medical Corporation)

Fadi Kabbani

Senior Customer Service Representative

HMC (Hamad Medical Corporation)

Marta Kazandjian

Former Director, Resident Centered Care

The Silvercrest Center for Nursing and Rehabilitation

Ana Merzel Kernkraut

Hospital Israelita Albert Einstein

Khadija Khalid Mohammed

Assistant Executive Director Patient Safety

HMC Ambulatory Care Center (ACC)

Mona Khamis

CEO, Al Moosa Rehabilitation Hospital

Al Moosa Specialist Hospital

Needa Gulam Mohammed Khan

Former Data Analyst

HMC (Hamad Medical Corporation)

Pryscila Kiehl

Consultant

Planetree Brazil Network

Mandy Kilmartin

Director of Global Services

Planetree International

USA

Jim Kinsey

Vice President, Engagement Strategies

Planetree International

USA

Nicole Kirchhoffer

DNP, MS, RN, CEN, CPXP, NEA-BC, Patient Experience Officer

Maimonides Medical Center

USA

Marisa Lanfranconi

Medica

Sanatorio Otamendi

Tara Lee

Western Sydney Local Health District

Portal Access Account

Pablo Alejandro Lemos

Docente del Instituto Universitario de Ciencias Biomédicas de Córdoba y de la y Universidad Católica de Córdoba and Consultor de Planetree Latino América Sur

Argentina

Suziane de Almeida Lima

Quality, Safety and PCC Practices Consultant

Hospital Israelita Albert Einstein

Brazil

Hestle Lipio

Former Data Analyst

Former Contacts

Kathiusca Livingston-Belizaire

Planetree Program Manager

NYC Health + Hospitals/Bellevue

USA

Komal Lodaria

MA, Senior Director, Care Experience

NYC Health + Hospitals

USA

Linda C. Lombardi

Ph.D., L.H.D. (Hon), President

The Leslin Healthcare Leadership Foundation

USA

Cindy Lorena Ramírez Melo

Patient Care Coordinator

Clinica De La Universidad De La Sabana

Jimena Louzao-Sabelli

University Professor & Coordinator of Training Programs

Fundación Humaniza Josefina

Uruguay

Gladys Lowe

Chief Experience Office

NYC Health + Hospitals/Bellevue

USA

Remie Elie Maalouf

Executive Manager

Bellevue Medical Center

Lebanon

Patricia Metzger Macellaro

RN, Quality, Safety and PCC Consultant

Planetree Brazil Office, Hospital Israelita Albert Einstein

Brazil

Fabricia Dias Maciel

Technical Director

CIIR - Centro Integrado de Inclusão e Reabilitação

Brazil

Jaqueline M. Mais de Oliveira

Coordinator of the Patient Experience Center and Psychology Service

Hospital Santo Amaro / Hospital da Cidade

Brazil

Abdul Majid Tariq Dalvi

Assistant Executive Director, CPESE

HMC Center for Patient Experience & Staff Engagement (CPESE)

Abhay Makkar05

Developer04

TechMindz1

Gopinath Mamballikalam

Clinical Administrator

HMC (Hamad Medical Corporation)

Nilo Carlo Martinez

Clinical Documentation Specialist

HMC (Hamad Medical Corporation)

Laura Martinez Osorio

Líder de la Unidad de Experiencia y Seguridad del Paciente

Hospital Vozandes Quito

Ecuador

Ford Matipa

MBChB; BScHB; CTTS, Program Manager, Care Experience/ Planetree

NYC H+H/Kings County

USA

Natasha McKenzie

Planetree Program Manager

NYC Health + Hospitals/ Coler

USA

Pamela McLaughlin

Newport Hospital

Marie Dominique Michel

BS, CASACII, MPA, Planetree Project Manager

NYC Health + Hospital/Kings County Hospital

USA

Dr. Ahmed Ali Abdelkawy Mohamed

Senior Consultant

Ascend for Healthcare Solutions

Saudi Arabia

Mona Nasr Mohamed

Head Nurse

Hamad Medical Corporation–Private Nursing Service

Qatar

Carlos Moreno Droguett

Director Medico RM Sur

Hospital Clínico Mutual de Seguridad CChC

Kristen Moss

MBA, Patient Experience Manager

Columbia Memorial Hospital

USA

Amr Aly Mourad

Pharmacy Supervisor / Quality Specialist

Armed Forces Hospital Wadi Al Dawasir

Mona Nasr ABDELAZIM MOHAMED

Operational Manager

HMC Private Nursing Services (PNS)

Sarah Nekrasz

Nursing Director

Newport Hospital

Cindy Nelson

Person-Centered Care Coordinator

Memorial Hospital of Sweetwater County

Shannon Patterson

Executive Director of Consumer and Patient Experience

Stamford Health

USA

Rasheed Thazhathe Peedikayil

Project Coordinator

HMC (Hamad Medical Corporation)

Delinda Pendleton

RN, MSN, CPHQ, CPXP, Director Patient Experience and Strategic Clinical Initiatives

Fox Chase Cancer Center

USA

Pierre Pham

CXO

NYC H+H Elmhurst Hospital

Carla Behr Pitoli

Project Manager

Planetree Brazil / Hospital Israelita Albert Einstein

Brazil

Justine Plaatjies

Nursing House Supervisor

HMC Private Nursing Services (PNS)

Ana Cláudia Mandolesi Pádua

MBA, People Management, Quality and Person Experience Consultant

IntegrAção

Brazil

Valeria A. Ramdin

PhD, MS, APRN-BC, CNE, Associate Clinical Professor and Director of Global Health Affairs-Nursing

Northeastern University Bouve College of Health Science, School of Nursing

USA

Sahadeo Ramharrack

MA, CDP, Planetree Program Manager

NYC Health + Hospitals/Gotham Health, Morrisania

USA

Victoria Risovanny

Patient Relations Manager

Sharp Coronado Hospital

USA

Jean Carlo Rodriguez Pegas

MSc, Global Patient Safety Medical Advisory

Eli Lilly and Company

Brazil

María Victoria Romero Acevedo

Asesora Externa

Organización para la Excelencia de la Salud

Colombia

Luciane Rosa de Souza

Clinical Nurse - Hospital Geral de Guarulhos

Portal Access Account

Ashraf Elghali Saad

Preventive Medicine Doctors

Armed Forces Hospital Wadi Al Dawasir

Deepshikha Sahni

Program Manager

HMC Center for Patient Experience & Staff Engagement (CPESE)

Amira Salah

Patient Experience Instructor & Quality Director

Bright Top

Egypt

Dr. Huda Abdulla Hussain Saleh

Executive Director, Quality & Safety & PCC Specialist

Hamad Medical Corporation Women’s Wellness and Research Center

Qatar

Crystal Sallans

Manager, Patient & Family Services

Texas Children's Hospital

Mary Ellen Saltsman

MSN RN PMH-BC, Director of Nursing

NewYork-Presbyterian Hospital Westchester Behavioral Health

USA

Eng. Rayan Mustafa Samman

Group Chief Experience Officer

Saudi German Health

Saudi Arabia

LisaGail Schwartz

MA, RDT, LCAT, Program Manager Employee Engagement, Person-Centered Care

NYC Health + Hospitals

USA

Jeremy Segall

MA, RDT, LACT, Assistant Vice President, System Chief Wellness Officer

NYC Health + Hospitals

USA

Lori Shanahan

Former Associate Director, Engagement Strategies

Former Contacts

Muhammed Shanid

Project Officer

HMC (Hamad Medical Corporation)

Karam Sharma

Former

HMC (Hamad Medical Corporation)

Dr. Amira Shepl Hamed Saleh

Assistant Executive Director Quality and Patient Safety

HMC (Hamad Medical Corporation)

Parwaneh Shibani

Exective Director of Nursing

HMC Al Wakra Hospital (AWK)

Glaucia Plaça Silva

MSc, Quality Manager

Hospital Casa de Saúde

Brazil

Hugo Renato Siu Guillen

Director de Calidad

Clínica Anglo Americana

Perú

Shirlene Stafford

CEO

Cancer Not My Friend Nonprofit Organization

USA

Kumari Theresa Thomas

Senior Quality Improvement Reviewer

HMC (Hamad Medical Corporation)

Joyce L. Todd

Manager Patient Service Excellence

Enloe Medical Center

USA

Audrey Cooper Tolouian

Clinical Assistant Professor

The University of Texas at El Paso School of Nursing

USA

Linda van der Leest

Planetree Program Manager

Sevagram

The Netherlands

Linda Van Fulpen

Manager, Volunteer Services

Sharp Grossmont Hospital

Kaline Maria Vecchio Pires

Patient Experience Consultant

Brazil

Silvia Voullieme

Patient Experience Manager

A.C.Camargo Cancer Center

Brazil

Carol Wahl

Assistant Professor

University of Nebraska Medical Center

David Weisman

PhD, CPXP, Chief Experience Officer

NYC Health + Hospitals/Queens

USA

Elizabeth Ruth Wilson

PhD, MPP, MPH, CNA, Clinical Assistant

Stamford Hospital

USA

Alicia Wood

Consumer and Patient Experience Manager, Northern Sydney Local Health District

NSW Health

Almunzer Zakaria

A/ ED Clinical services and development

HMC Al Wakra Hospital (AWK)

Eleonora Coelho Zioni

CEO

Asclepio Consultoria – Hospital Israelita Albert Einstein

Brazil

Andrea S. de Queiroz Campos

Gynecologist and Obstetrician, Secretaria Municipal da Saúde de São Paulo

Portal Access Account

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