Stephanie Hillman grew up on a farm in North Dakota and learned early on how people working together can positively impact their communities. Her career has focused on listening to and amplifying the needs of key constituents, like patients, families, employees, donors, referrers, and consumers. Through quantitative data and qualitative narratives, she advises leaders to understand opportunities for improvement and to study exemplars to ascertain and replicate best practices. She has marketing expertise in branding, strategic planning, metrics, and communications.
Stephanie has conducted, interpreted, and applied findings from sizable quantitative and qualitative data sets to drive process and quality improvements. She has over 25 years of marketing and user experience research. She has applied anthropological methods in clinical settings to identify flow and process opportunities, developed market sizing models, completed thorough competitive analyses, and segmented populations to deliver marketing tactics more accurately. Stephanie combines the science of quality improvement, the art of storytelling, and the application of data to help organizations scale for growth and long-term success.
Stephanie a obtenu un master en leadership à but non lucratif à l'université de Seattle, a été membre de plusieurs conseils d'administration et est coordinatrice bénévole des visites à domicile pour le programme Snorri, un programme d'échange entre l'Islande et l'Amérique du Nord. Stephanie et son mari Paul, infirmier, explorent la magnifique région du nord-ouest du Pacifique avec leurs deux enfants et se délectent de nourrir leur famille et leurs amis avec des plats délicieux et des conversations animées. Ils partent à l'aventure en famille pour découvrir d'autres cultures, réduire la peur de l'inconnu et apprécier profondément la façon dont d'autres personnes vivent et s'épanouissent.
As a member of the Planetree Global Certification Network, Stephanie brings her expertise in quality, communication, and person-centered transformation to support organizations in creating safer, more compassionate, and more human healthcare experiences.
