Speaker

Stephanie Hillman

PCC Consultant, US

Stephanie grew up on a farm in North Dakota and learned early on how people working together can positively impact their communities. Her career has focused on listening to and amplifying the needs of key constituents, like patients, families, employees, donors, referrers, and consumers. Through quantitative data and qualitative narratives, she advises leaders to understand opportunities for improvement and to study exemplars to ascertain and replicate best practices. She has marketing expertise in branding, strategic planning, metrics, and communications.

Stephanie has conducted, interpreted, and applied findings from sizable quantitative and qualitative data sets to drive process and quality improvements. She has over 25 years of marketing and user experience research. She has applied anthropological methods in clinical settings to identify flow and process opportunities, developed market sizing models, completed thorough competitive analyses, and segmented populations to deliver marketing tactics more accurately.

Stephanie combines the science of quality improvement, the art of storytelling, and the application of data to help organizations scale for growth and long-term success.

Stephanie received a master’s degree in non-profit leadership from Seattle University, has held a number of board memberships, and volunteers as the home visit coordinator for the Snorri program, an Icelandic/North American exchange. Stephanie and her husband Paul, a nurse, explore the beautiful Pacific Northwest with their two children and revel in nurturing family and friends with delicious food and lively conversation. They go on family adventures to experience other cultures, reduce fear of the unknown, and deeply appreciate how other people live and thrive.

Let’s chat about creating healthcare transformation today.

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