Stephanie Hillman grew up on a farm in North Dakota and learned early on how people working together can positively impact their communities. Her career has focused on listening to and amplifying the needs of key constituents, like patients, families, employees, donors, referrers, and consumers. Through quantitative data and qualitative narratives, she advises leaders to understand opportunities for improvement and to study exemplars to ascertain and replicate best practices. She has marketing expertise in branding, strategic planning, metrics, and communications.
Stephanie has conducted, interpreted, and applied findings from sizable quantitative and qualitative data sets to drive process and quality improvements. She has over 25 years of marketing and user experience research. She has applied anthropological methods in clinical settings to identify flow and process opportunities, developed market sizing models, completed thorough competitive analyses, and segmented populations to deliver marketing tactics more accurately. Stephanie combines the science of quality improvement, the art of storytelling, and the application of data to help organizations scale for growth and long-term success.
Stephanie obteve um mestrado em liderança sem fins lucrativos na Universidade de Seattle, foi membro de vários conselhos de administração e é voluntária como coordenadora de visitas domiciliárias do programa Snorri, um intercâmbio entre a Islândia e a América do Norte. Stephanie e o seu marido Paul, um enfermeiro, exploram o belo Noroeste do Pacífico com os seus dois filhos e divertem-se a cuidar da família e dos amigos com comida deliciosa e conversas animadas. Eles partem em aventuras familiares para conhecer outras culturas, reduzir o medo do desconhecido e apreciar profundamente a forma como outras pessoas vivem e prosperam.
As a member of the Planetree Global Certification Network, Stephanie brings her expertise in quality, communication, and person-centered transformation to support organizations in creating safer, more compassionate, and more human healthcare experiences.
